Privacy Policy

• Order details — name, phone number, email and delivery address.
• Payment status — handled by our payment processor; we never receive your card number.
• Support messages — WhatsApp or email conversations about your order.
• Usage data — anonymous analytics about which pages and products are viewed.

• To process, pack, deliver and, if needed, refund your order.
• To answer your questions and resolve delivery issues.
• To send order updates, and marketing emails only if you opted in.
• To improve the store — which products to stock and how pages perform.

Our commerce platform stores orders, customer records and payments securely. Payment providers handle card data under their own PCI-compliant terms. Courier partners receive only the name, phone number and address needed to deliver your parcel. None of these partners may use your data for their own marketing.

We use essential cookies to keep your cart and session working, and analytics cookies to understand traffic. You can block cookies in your browser, but the cart may stop working.

You can ask us for a copy of your data, correct it, or ask us to delete it — message us on WhatsApp or email and we'll action it within 30 days. We keep order records only as long as accounting rules require. Marketing emails can be unsubscribed from at any time in one click.